Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in ARCINA ORI?
Our garments are designed to be true to size. We recommend referring to our comprehensive size guide located on each product page for specific measurements.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure prompt delivery. Please contact our support team within 1 hour if you need to make changes.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location.
Are your pieces limited edition?
To maintain exclusivity and reduce waste, many of our designs are produced in limited quantities and may not be restocked once sold out.
What materials do you use for your garments?
We prioritize high-quality fabrics including silk, linen, and premium blends. Detailed material compositions are listed under the 'Fabric & Care' section of each item.
How should I care for my ARCINA ORI pieces?
Most of our delicate items are dry clean only. Please check the internal care label on your garment for specific maintenance instructions.